Manages the operational relationship with the patient, start to finish.
- Patient → Contact → Scheduling / Preparation / Follow-up
- Multichannel contact: WhatsApp · Web · Phone
- Fewer no-shows, more filled appointments
Know where AI frees up capacity
AI applied to the patient journey and day-to-day operations — from the first appointment to discharge.
01 · OVERVIEW
An operation that revolves around the patient.
Patients who get lost between touchpoints. Schedules that go underused. Teams coordinating by hand. NAVOA connects patient, schedule, teams and processes in a single flow — with automation and data that integrate into clinical work, not replace it.
Smart schedulingPatient continuityClinical coordinationOperational automationCare capacityPatient experienceData to decide
Clinics
More opportunities converted, without losing track of a single lead.
- Automatic follow-up on every opportunity
- No opportunity gets lost between channels
- More conversion, same commercial team
Know in real time where you're losing capacity and why.
- Real-time visibility of your installed capacity
- Identify where and why appointments are lost
Catch an operational risk before it becomes a crisis.
- Early detection of operational risks
- Service continuity with no surprises
Hospitals
Confirm and triage hundreds of patients without adding load to your team.
- Waitlists managed digitally
- Triage without added administrative load
Know which bed you'll need before you need it.
- Bed demand forecasting
- Better use of installed capacity
An SLA at risk in the ER reaches you — it doesn't get lost in the system.
- Automatic escalation of ER risks
- Tracking of critical SLAs and KPIs
Your staff respond better and faster, without depending on one person's experience.
- Ongoing support for care staff
- Response quality doesn't depend on who's on shift
CONTACT
Have a use case ready to build?
Whether it's in operations or product, tell us what decision or workflow you want to transform. We'll scope it and get it ready for production together.